Shipping Policy

ClearLungCo Shipping Policy (Australia-Based)

We’re proud to ship all orders directly from Australia, ensuring fast and reliable delivery to both local and international customers.

📦 Processing Times

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Domestic Shipping (Australia)

  • Standard Shipping: 2–5 business days

  • Express Shipping: 1–3 business days

  • Tracking information will be emailed once your order is shipped.

Shipping Carriers: We use Australia Post and other reliable courier services.

🌏 International Shipping

We ship worldwide from Australia.

  • Standard International Shipping: 5–10 business days

  • Express International Shipping: 3–7 business days (where available)

Please note: International delivery times may vary depending on customs, local carrier efficiency, and destination.

💲 Shipping Rates

Shipping rates are calculated at checkout based on your delivery location and preferred method. Free shipping may apply to select promotions or order values.

📦 Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number and link to monitor your shipment.

❗ Delays & Exceptions

While we do our best to ensure on-time delivery, delays can occasionally occur due to:

  • Customs inspections

  • Local postal service disruptions

  • Natural events or carrier issues

If your package is delayed beyond the estimated time, please contact us at support@clearlungco.com and we’ll assist you promptly.